1. Who We Are.

We are K BROTHERS INTERNATIONAL LTD trading as www.rangedecor.co.uk (we/our/us) (Company registration number 12780231 with registered office address Industrial Estates Golden Hillock Rd Birmingham United Kingdom, B11 2PN.This policy describes how we use your personal information.

We respect your privacy and value the trust you place in us when you share your personal information with us. This policy sets out how we, as Data Controller, collect, process, use and disclose your personal information, why we use it, with whom we share it, the rights to which you may be entitled and your choices about our use of your personal information.

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2. What We Collect.

2.1 Information that you actively give us to make a purchase:

 Your contact details including: your name, address, email address and phone number; your bank account or credit/debit card details. The product or service purchased.

2.2 Information that you actively give us to subscribe to our newsletter, receive information or mailings:

Your name and email address.

2.3 Information that you actively give us to sign up for a prize draw or competition:

Your contact details including: your name, address, email address and phone number this may include your social media account if that's the way you communicate with us.

2.4 Information about the way you use our products and services including:

The things that we've provided or you've purchased.

When and where you've made the purchases. What you paid and how.

Whether you've opened electronic communications from us. Whether you've clicked on links in electronic communications from us.

2.5 Information when you communicate with us whether in person, through our website or via email, over the phone, through social media or via any other medium, including:

Your contact details including: your name, address, email address and phone number this may include your social media account if that's the way you communicate with us.

The details of your communications with us including call recordings. The details of our messages to you.

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3. How We Use It.

3.1 We use this information to:

Provide our products and services. Manage and administer our services. Process your order. Take payment from or give you a refund.

Help us ensure that our customers are genuine and to prevent fraud.

3.2 We use this information to:

Develop new products and services. Improve our products and services. Personalise our products and services. Identify products and marketing that may be of interest to you. Statistical analysis and research.

3.4 We use this information to:

Provide our products and services. Develop new products and services. Improve our products and services. Personalise our products and services. Identify issues with the website and user's experience of it Make improvements to the user experience. Manage and administer our systems. Monitor the way our website is used.

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4. Legal requirements.

Your personal information may also be processed if it is necessary on reasonable request by a law enforcement or regulatory authority, body or agency or in the defence of a legal claims. We will not delete personal information if relevant to an investigation or a dispute. It will continue to be stored until those issues are fully resolved.

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5. How long we keep your information.

We will keep your information for as long as it is reasonably necessary. It will depend on factors such as whether you have any outstanding purchases or have interacted with recent offers.

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6. Information we share.

There are certain circumstances where we may transfer your Personal Data to contractors, service providers, and to other parties. We may share information about you with other members of our group of companies so we can provide the best service across our group. They are bound to keep your information in accordance with this privacy policy.

We may also share your information with certain third parties. We will do this either when we receive your Consent or because we need them to see your information to provide products or services to you. These include credit reference agencies, anti-fraud databases, screening agencies and other partners. If we're required to by law, or under any regulatory code or practice we follow, or if we are asked by any public or regulatory authority for example the Police.

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7. Changes to the policy.

This policy may be changed from time to time and will be posted here. We encourage you to visit this area frequently to stay updated. What information we collect how we us it.

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8. Security.

We are committed to keeping your personal information safe. We've got appropriate physical, technical and administrative measures in place to protect your information against accidental or unauthorised destruction, loss, access or alteration.

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9. NOTICE TO YOU.

 If we need to provide you with information about something, whether for legal, or business related purposes, we will select what we believe is the best way to get in contact with you. We will usually do this through email or by placing a notice on the platform.